Warranty Information



We believe in the quality of our products and we build them to last for years. Still, we realize that sometimes things go wrong. To protect you against defects, we include a limited warranty with most of our products. You can read the full text of your warranty using the links below.

File A Warranty Claim


What You'll Need To File A Claim

We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product. To file a warranty claim you will need the following information:

  • Purchase receipt or a bank statement showing the purchase
  • Product law tag
  • Photos of the product
    • Product in full view without bedding
    • Close up view of the defective area
    • Purchase receipt
    • Law tag
    • Base/foundation if you are filing a mattress claim

Register Your Product


What You'll Need To Register Your New Product

Registering your new Tempur-Pedic product can help keep record of your purchase for future reference. This is helpful should you find yourself in need of filing a warranty claim in the future:

  • Contact information
  • Product information
    • Purchase date
    • Collection/model & size
    • Serial number (note: this is located on the law tag attached to your product)
  • Optional, but recommended photos
    • Law tag
    • Purchase receipt


Warranty Terms & Conditions

Current Products

Previous Products

Need assistance? We're here to help.

We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.

Sleep Expert

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(888) 811-5053

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Saturday : 9am - 6pm EST

Sunday : 9am - 6pm EST

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(800) 821-6621

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Saturday : 9am - 6pm EST

Sunday : Closed

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